FAQs Release your car

1. How do I release my freight?
Via e–Ferromex

2. Can I release units using a mobile device (telephone, tablet)?
Yes, the portal is compatible with the operating systems on mobile devices.

3. How can I confirm or consult previous releases?
Through the option RECORD OF RELEASES and the search tools.

4. Why can't I find the units I want to release on the list?
There are a couple of situations that could prevent the units from being shown:
- The units you are trying to release do not correspond or do not exist.
- The units are not consigned to the company or companies associated with that username.